Resources and Facilities

Michael Schwartz Library

The Michael Schwartz Library is the place for undergraduates to connect to information services and resources for a successful college career.  Whether visiting the library (located within Rhodes Tower) in person or connecting to library resources using the Internet (http://library.csuohio.edu/) or phone (216-687-5300), the library offers solutions to support student learning.  The library’s mission is to bring people and information together.  Knowledgeable library staff members help students become proficient information users and fulfill academic and research needs.  When classes are in session, library hours are typically Monday through Thursday, 7:30 a.m. - 10:00 p.m.; Friday, 7:30 a.m. - 6:00 p.m.  Hours for weekends, holidays, and other exceptional days are posted on the library website.

Collections

The library offers the best of contemporary and traditional research tools with a large collection of online materials including e-books, over 50,000 journal titles, and more than 733 research databases anytime, anywhere.  The on-site collection includes more than a million print volumes, sound recordings, video recordings, DVDs, and microforms. You are sure to find what you need to write term papers, complete course assignments, and conduct other research.

As a member of OhioLINK, a consortium of 91 colleges, universities, and the State Library of Ohio, students can also request books from a statewide collection of over 47 million volumes. For items not in OhioLINK, InterLibrary Loan allows access to an unlimited number of library books and journals owned by other libraries in Ohio, the country, and the rest of the world.

Electronic Course Reserves (ECR) (http://library.csuohio.edu/services/ecr.html) conveniently brings together in one place, thousands of items that faculty members have selected each semester to supplement classes.  Faculty members distribute ECR passwords with their course materials.

Special Collections (http://library.csuohio.edu/speccoll/) covers various topics but focuses on primary research materials for the study of the economic, cultural, social, and political history of Cleveland, northeastern Ohio, and the Great Lakes region. Many of these special collections are available online (http://www.clevelandmemory.org/) through the Cleveland Memory Project.

The Michael Schwartz Library offers many additional services and resources and encourages students to visit soon and often so that we can assist you!

Library Services

Stop at the User Services Center conveniently located at the library’s main entrance for assistance finding your way around the library.  The friendly staff will help you locate the services you need.  Additionally, students can use their Viking Cards there to check out materials, borrow print course reserves, and pick up items borrowed from other libraries.

For assistance with selecting and using information resources, subject specialist and reference librarians can offer one-on-one expert advice.  Consult the Ask Your Personal Librarian web page (http://library.csuohio.edu/services/librarians.html) to schedule an appointment with a subject specialist.  For walk in assistance, visit the Reference Center located in the library’s Learning Commons.  You can also contact one of these information professionals by phone (216-687-5300) or by e-mail using the convenient online reference question form (http://library.csuohio.edu/services/ask/email.html).  The library provides group or class instruction for many undergraduate classes. During these instruction sessions students learn to use the best information resources rather than relying on random information found through search engines.

The library’s website (http://library.csuohio.edu/) is the research starting point for access to thousands of online journal articles, e-books, research databases, and the virtual reference desk. Bookmark the library’s website and use it as a first choice when looking for information pertaining to coursework and research.

Facilities

The Reference Center in the Library Learning Commons is the best place to start a research project because librarians are available to help with coursework and research involving information resources. The area provides 79 computer workstations where students can access online resources, work on assignments, and use their print accounts. The Library Computers@Learning Commons (LCLC) instruction rooms are also located near the Reference Center and contain an additional 56 computers. When not in use for classes, these labs provide additional computers for student use.

The library Connection Lounges, located on the first floor just west of the User Services Center and south of the Assistive Technology Lab, provide places to relax, read the latest news, browse current popular books, and hang out with friends. These contemporary and inviting spaces have comfortable lounge chairs, café-style chairs and tables, electrical outlets and WiFi connections, and popular reading materials courtesy of Cleveland Public Library.  Don’t have a public library card? No problem!  Students can apply for the Greater Access card at the User Services Center.

Multimedia Services (MMS), located on the third floor of the library, features both PCs and Macintosh computers, scanners for use in scanning text or images, as well as a wide range of software that allows students to edit audio and video files, design multimedia projects, create graphics and PowerPoint presentations, listen to music for a class, watch a video or a webcast, and take media-based tests. MMS also circulates a limited number of digital video and still cameras, and mp3 recorders to students for use in producing media-rich assignments.

Several special purpose library rooms may be scheduled through MMS as well.  Students can rehearse classroom presentations in the library’s Presentation Practice Room in RT 304. The room is equipped with a SmartBoard, PC, and lectern. Additional media equipment is available upon request. Students may also reserve the library’s Student Collaboration Room (RT 402). This facility accommodates six and contains two large whiteboards and a conference table complete with a 42” LCD monitor that can be used to display information on student laptops or other devices. This room may be booked for a 2-hour session by stopping in at Multimedia Services.

Classes meet in the library’s Viewing Room (RT 325), to watch DVDs, videotapes, and even 16mm films in cinema-like surroundings, and in the Writers’ Lab, a 25 seat PC lab located in RT 302.  This facility is a joint venture of the First-Year Writing Program and the library designed to provide additional support for students enrolled in First-Year Writing courses. The lab’s primary use is for computer-assisted instruction for developmental writing students; however, the lab is open and available to all writing teachers and students. The lab is also used to support library instruction, particularly for First-Year Writing courses.

Call Multimedia Services at 216-687-9337 to request information about any of the facilities, equipment or materials mentioned above.

The Math Emporium is a state-of-the-art learning center where students can interact with adaptive MyMathLab Plus software and a highly skilled instructional team. Students learn through an innovative, engaging, and easy-to-use program designed to help them become comfortable and proficient in basic mathematics.

The Assistive Technology Lab, located on the first floor, serves students with disabilities who have registered with the Office of Disability Services.  Students will find a variety of equipment there including adaptive keyboards, ergonomically adjustable furniture, software for dictation, text-to-speech, and a wide variety of other hardware and software. For individuals with visual impairments, the lab is equipped with screen readers, screen magnifiers, scanning programs, Braille embossers, and video magnifiers.

Quiet Study spaces can be found on both the second and third floors.  The fourth floor has been designed for Group Study and features rolling whiteboards and study tables with electrical outlets for charging laptops and other portable devices.  The campus wireless network is available throughout the library.

Information Services and Technology Introduction

The Information Services and Technology (IS&T) department is responsible for ensuring that Cleveland State University’s information technology resources are aligned with the strategic priorities of the institution. We ensure that the IT services are dependable, easy to use, cost efficient and functionally sound.

The goal of Information Services and Technology is to support CSU’s core missions of education, research, service and accessibility. We recognize that these can only be achieved by working in partnership with students, faculty, and staff to reach their goals.

IS&T is responsible for developing effective IT policies, procedures, and standards, soliciting customer input regarding their substance and rationale. IS&T strongly advocates the use of and adherence to standards as a key step in providing a scaleable, common, and affordable CSU computing environment.

IS&T strives to deliver customer-focused, quality services, and support products that add value to the overall CSU community.

Cleveland State Websites

Through the use of technology, students can explore faster and better ways to find books, do research on the Internet, and communicate with others around the world. The following is a brief description of the many services that are available to our students.

University Website:

(http://www.csuohio.edu)

Cleveland State University has a website full of useful information. Anyone who has a personal computer and access to the Internet can get information about the university.

A wide variety of information is available from the university website, including an international student guide, a student admissions guide, a campus map with photos of all buildings, directories on how to reach Cleveland State, and where to park. In addition, each college has its own home page, which includes a general description, course offerings, faculty profiles, information about special programs, and more. Many individual departments and professors also have their own web pages.

Useful Websites:

IS&T Help Desk: http://www.csuohio.edu/ist-need-help

IS&T Knowledgebase for computer-related questions/issues: http://easy.csuohio.edu

Computer labs, equipment & hours, etc.: http://www.csuohio.edu/computer-labs

CampusNet to register for courses, view grades, print unofficial transcript, etc.: https://campusnet.csuohio.edu/index.jsp.

IS&T Technology Information and Services: http://www.csuohio.edu/ist

Anti-Virus for your Personally Owned Computer

Keeping your computer virus-free is pretty important.  We recommend you download Microsoft Security Essentials at http://windows.microsoft.com/en-us/windows/security-esssentials-download.

Electronic Mail (E-mail)

Every applicant and registered Cleveland State student - part-time, full-time, undergraduate, graduate and law - has an Engaged365 account. Students who prefer to redirect their Cleveland State email to another e-mail address can do so in CampusNet. As emergency notifications, special events, and other student-specific announcements are sent via e-mail, IS&T recommends that students check their Cleveland State e-mail regularly or redirect their Cleveland State e-mail to another e-mail address.

For help accessing your e-mail, contact the Help Desk at 216-687-5050 or check out the following website: http://www.csuohio.edu/messaging-services/email.

CampusNet

CampusNet is a user-friendly information system available to students from any computer with an Internet connection, including home computers and campus networked computers. The Internet address for the CampusNet system is: https://campusnet.csuohio.edu/index.jsp.

Using CampusNet, students can register for classes, add and drop classes, and pay their Treasury Services accounts. In addition, CampusNet provides commonly requested student information. A student may view and print his or her Treasury Services account balance, registration schedule, course list, financial-aid award amount, student record information, unofficial transcript, and personal information, such as address and e-mail address.

CampusNet is accessible with your CSU ID and CampusNet Password. Students who do not know their ID or CampusNet Password can contact the Help Desk at 216-687-5050.

Starfish

Starfish allows students to schedule advising appointments, tutoring sessions, Writng Center tutorials, faculty conferences, and so much more online.  Students will find their assigned advisor in Starfish and they can check on their academic progress.  Starfish is accessible via CampusNet. More information, reference guides, and tutorials can be found here.

Computer Use on Campus

Discounts on Purchases

Students may purchase Apple and HP computers at significant discounts through the university partnership with these vendors. They can get more information by visiting the IS&T Hardware and Software website at http://www.csuohio.edu/hardware-software.

Laptop Loans through the Mobile Campus

The Mobile Campus provides free laptop and iPad loans to students for up to five hours per loan. These laptops can include CD/RW/DVD drive. There is no cost to either signup for the program or to borrow equipment. For more information, including hours of operation, please visit http://www.csuohio.edu/computer-labs/mobile-campus.

Student Laptop Use on Campus

Students may use their own laptops on campus or may borrow a wireless laptop from the Mobile Campus, located on the first floor of the Student Center.

The University’s wireless network provides both an encrypted, secure access to the internet for students, faculty and staff and an unencrypted access to the internet for University guests.  The entire campus is wireless. Students can use their own laptop to connect to the Internet using the university wireless network. A wireless card configured for the CSU wireless network and a CSU ID and CampusNet Password is all you need.

Campus Connection Lounges

The Campus Connection Lounges are available for casual computer use. Over 50 computers, including Macs, are available with MS Office, Internet access, e-mail access, etc. To use a lounge computer, students will need their CSU ID and CampusNet Password. The Help Desk can help students who do not know these (216-687-5050). The lounge provides up to 2,000 black and white pages or 40 color pages of free printing per semester. For a schedule of hours, please go to: http://www.csuohio.edu/computer-labs.

General Computer Labs

Student labs are available across the campus. General Computer Labs are located in  Fenn Hall 128, Fenn Tower 103, Business Building 23, and Urban Affairs Building 39 and 40. The General Computer Labs are quiet study areas which provide up to 2,000 black and white or 40 color pages of free printing per semester and scanning. Fenn Hall lab also has two group work areas where 4-5 students can use a PC together. For a list of hours, software and equipment, visit the following website: www.csuohio.edu/computer-labs.

In the labs, students can use software such as the current Microsoft Office Suite of products, SAS and SPSS statistical software. They can also perform research on the Internet and check e-mail. Lab assistants are available to answer questions and help with problems.

Multi-screen, Multi-media PCs are now available in all General Computer Labs. Each Multi-media PC has the Adobe Design Premium suite, Microsoft Project, and Microsoft Visio in addition to the normal suite of lab software.

The labs in Urban 39 and 40 and Fenn Hall 128 have a plotter available for large printing.

To use the labs, students will need to sign in using their CSU ID and CampusNet Password (available from the Help Desk at 216-687-5050).

Microsoft and Adobe Software

Through special contracts with Microsoft and Adobe, the university offers a significant discount on most Microsoft and Adobe products to students. For information about available products, contact the CSU Bookstore at 216-687-2128. The Microsoft special deal includes Microsoft Operating System upgrades. Adobe special deals include Photoshop, Acrobat Reader, Dreamweaver, and various software suites. You can also get MS Office for your personal computer or laptop by visiting http://www.csuohio.edu/tech-training/new-from-ist-fall-2014

Training and Reference

Looking for training on Word, Excel or PowerPoint?  Microsoft offers free online training.  Go to http://office.microsoft.com/, and click on “Free Training” under the “Support” menu.  The CSU Michael Schwartz Library provides access to over 20,000 technology and other books including topics on engineering, digital media, math or science.  Visit http://proquest.safaribooksonline.com/ and search through their library of books, manuals and tech help books to get right to the content or training you need.

IS&T Help Desk

The IS&T Help Desk provides technical and software assistance to students, staff, and faculty. The IS&T Help Desk can assist with Internet access, e-mail, and many other technical problems.

Contact the IS&T Help Desk by

• Checking the website: http://www.csuohio.edu/ist-need-help
• Coming to RT 1104
• E-mailing a question to help.desk@csuohio.edu
• Calling 216-687-5050.

IS&T Help Desk normal hours during fall and spring semesters are:

Check the website for vacation, holiday and summer hours (http://www.csuohio.edu/ist-need-help).

System News

IS&T also maintains a phone line with a recording listing any current system outages. System News line is updated each weekday. Call 216-687-5252.

Campus Horn

When the university needs to communicate with students, we add a notice to the Campus Horn.  The Campus Horn is emailed every Monday and Thursday.  These messages help to keep students informed about campus events and announcements.

Online Learning

Some classes use a course management system called Blackboard to enhance or take the place of traditional classroom instruction. Each professor using Blackboard or other Web-enhanced course materials will provide students with directions for access and use.

IS&T Communications - Ask the CIO

IS&T provides newsletters online at http://www.csuohio.edu/ist  . When students have specific information technology-related questions, they can send an e-mail directly to the IS&T CIO at askcio@csuohio.edu.

Undergraduate Studies

Undergraduate Studies is responsible for coordinating undergraduate programming inside and outside of the classroom. The purpose of this division is to understand the issues of CSU students in order to provide a positive and supportive learning environment that will lead to better retention, academic success, and greater service to students.

Offices within Undergraduate Studies are:

General Education: This office coordinates the courses that provide a foundation of knowledge and skills that are important for all CSU graduates. (http://www.csuohio.edu/academic/gened/).

Honors Program: This program provides highly-motivated, academically talented students with a challenging academic program along with the opportunity for renewable scholarships and other academic privileges. The University Scholars Program is also administered through Honors (http://www.csuohio.edu/honors/).

Undergraduate Studies Advising: Undergraduate Studies advising includes the First Year Advising Office (http://www.csuohio.edu/academic/advising/) which offer academic advising and support for freshman and students undecided about their academic major or program, and the TRIO Student Support Services Program (http://www.csuohio.edu/academic/advising/trio.html), which provides academic advising and support for first-generation college students. The Tutoring and Academic Support Center is also part of this office. (http://www.csuohio.edu/academic/advising/tutoring/)

Curricular Affairs: This program helps coordinate the state-wide initiatives that allow students to transfer many courses from one Ohio institution to another.

Advising Services

Academic Advising

Academic advising is a critical and important support resource available to all undergraduate students at Cleveland State University. Advising support helps ensure that students get the most out of their academic experience. Academic advisors on campus work closely with students on an individual basis to help them develop and achieve their academic, career, and personal goals, and provide ongoing support and assistance to enhance student success. This ongoing support includes the following:

• Guidance in planning a program of study according to each student’s academic interests, skills, and goals
• Helping students develop an understanding of the academic requirements needed for graduation, including GenEd, college, and major requirements
• Providing students with assistance in major and career exploration choices and opportunities
• Assistance with navigating and utilizing university information systems such as CampusNet and Grad Express Degree Audit
• Assistance with learning and understanding university policies and procedures
• Assistance with petitions and graduation applications
• Providing referrals to appropriate university resource offices and departments as needed

Cleveland State Academic Advising Process

First-year students at CSU are assigned an advisor in the First-year advising office.  They will work with advisor until they are ready to be handed off to an advisor in the College in which they are majoring, which typically occurs for a student in good academic standing after they have earned 30 hours of college credit.  First-year advisors monitor student progress carefully to ensure that students make a good start at the University.

Once the student has a declared major and has been handed off to the college, advising is handled by the college advising office. Each college of the university has its own advising office designed specifically to provide advising support for students in that particular college. This model of advising provides students with an immediate connection to their college and college advisor, and provides a venue for students to get connected with their academic major department and faculty. This link to college advisors, academic departments, and faculty is a critical component of achieving and maintaining academic success.

Cleveland State also offers advising support to students who are undecided about their major through the Exploratory Advising Office.

For information about how to contact your advisor, log into CampusNet and clisk on “Starfish.”  You will see your assigned advisor(s) in your Success Network.

Athletic Academic Advising Program

Athletic Academic Advising assists the student athlete in assuming the responsibility for the determination of all aspects of academic and career goals while complying with NCAA rules and bylaws. The Athletic Academic Advising program is designed to supplement, support, advise, counsel, direct and suggest, but the student-athlete must assume the responsibility for his or her own education. Athletic Academic Advising informs, counsels, advises, enlightens, and explains to students the options and support services available that will sustain academic success while applying NCAA rules and regulations that tend to limit normal academic freedom, but accelerate their pursuit of a degree. For more information, Call (216) 687-4824

TRIO/Student Support Services

The TRIO/Student Support Services Program is grant funded through the United States Department of Education and has been part of the Cleveland State University Campus for over forty-three years. TRIO/SSS works in cooperation with all offices at Cleveland State University and continues to be committed to helping students progress towards graduation and beyond. TRIO/SSS provides opportunities for academic development, assists students with basic college requirements, and serves to support and motivate students toward the successful completion of their post-secondary education. The goal of TRIO/SSS is to increase the college retention and graduation rates of its participants and help students make the transition from one level of higher education to the next.

TRIO/SSS participants have benefited from the following services:

• Academic advising
• Academic skills sessions
• Career planning seminars
• Computer application workshops
• Cultural and social enrichment activities
• Financial aid workshops
• Graduate and professional schools preparation
• Peer mentoring
• Summer Enrichment Program
• Tuition assistance (if eligible)
• Tutorial services

To qualify for participation in the TRIO/SSS Program at Cleveland State University, an applicant must meet the following criteria:

• Be officially admitted and enrolled at Cleveland State University
• Be a citizen or national of the United States of America or meets the residency requirements
• Be a first generation college student (parent(s) did not graduate from a 4 year institution) and/or,
• Meet income criteria set forth by the U.S. Department of Education

If you are interested and want to determine your eligibility, please call (216) 687-5244 or visit the TRIO/Student Support Services Program office in Main Classroom 110.

All services are provided at NO COST to participants of the TRIO/Student Support Services Program.

Tutoring and Academic Success Center

About the Center

Is your goal to excel this semester?  Do your study skills need a boost?  Do you need someone to study with?  Whatever the reason, there is no reason to wait.  Be proactive and stop by the Tutoring and Academic Success Center (TASC) to sign up for services today or use Starfish to schedule your appointment.  The TUTORING & ACADEMIC SUCCESS CENTER is located in Main Classroom 233; (216) 687-2012; e-mail: tutoring@csuohio.edu; web-site:www.csuohio.edu/academic/advising/tutoring.  TASC HOURS: Monday through Thursday, 9:00am-5:00pm; Friday, 9:00am-3:00pm.

In addition to our expert 1:1 tutoring, TASC also offers:

SUCCESS COACHING:

Learn skills for studying, note-taking, time management, test-taking, and much more.  Sessions are one hour per week.  Meet once or all semester.

eTUTORING

Log onto the TASC website and set up an eTutoring account and receive assistance in Anatomy, Accounting, Biology, Math, Writing, and more!  eTutoring is live and asynchronous and a great option for night and weekend students.

SUPPLEMENTAL INSTRUCTION (SI)

The SI program features a trained SI leader that has previously exceled in the course.  The leader attends the class again and holds engaging review sessions outside of class to help you master course content.  Attendance at SI sessions is voluntary.

STRUCTURED LEARNING ASSISTANCE (SLA)

The SLA program is similar to the SI program except that the sessions are embedded in the student’s schedule (like a lab).  Attendance is mandatory for those scoring below the baseline grade established by the academic department.

Health & Wellness Services

Health & Wellness Services contact information:

• Campus location: UN 263
• Phone: 216-687-3649
• Director: Henry W. Eisenberg, M.D.

Health & Wellness Services offers confidential health-care services to all students, faculty, and staff of the Cleveland State University community. The clinic is staffed by nurse practitioners and two physicians. We provide care for most problems for which you would see your family physician, including blood tests, immunizations, allergy shots, and other laboratory tests. Health-care needs such as sore throats, upper respiratory infections, bladder and gynecological problems and skin concerns can be evaluated and treated. If problems are outside our area of expertise, referrals will be made.

Counseling regarding health concerns such as diet, exercise, activities of daily living, and smoking cessation are also addressed. Contraceptive services are available and sexually transmitted infections are evaluated and treated. Free HIV testing is provided. The staff will be glad to discuss your health concerns and are available for consultation.

Services are available by appointment. We have a same-day system for individuals who are acutely ill. Appointments may be scheduled for that day by calling 216-687-3649 at 8:00 a.m. Health & Wellness Services is located in UN 263. Hours during the academic year are 8:00 a.m. - 5:30 p.m. Monday and Tuesday and 8:00 a.m. - 5:00 p.m. Wednesday through Friday. Summer and break hours are 8 a.m. - 5 p.m. Monday through Friday.

Health & Wellness Services coordinates the Student Health Insurance program. Our goal is to offer the best possible health insurance coverage from an outside provider for the best price. We serve as the gatekeeper for students who purchase the student health insurance. In order for non-emergency visits to be covered, a referral from Health & Wellness Services is required, which helps keep the premium low for students. For more information about the student health insurance program, contact CSU Health & Wellness Services at 216-687-3649. To schedule an appointment at Health and Wellness Services call 216-687-3649.

Emergency and infirmary care is provided by area hospitals.

Counseling and Testing Center

Counseling Services

Counseling Services, located on the 12th floor of Rhodes Tower, offers a range of services to students and staff. The purpose of the services is to help students maximize their university experience by helping them better adjust to changes in the personal, interpersonal, educational, and vocational areas of their lives.

The following services are available:

• Individual Counseling is short-term counseling, usually one to 10 sessions with a counselor to resolve any concerns that a student may have.
• Couples Counseling is designed to enrich couples’ relationships by solving problems, improving communication, and resolving conflicts. Couples counseling is offered to all students and their partners.
• Group Counseling involves a small number of students who meet to discuss common concerns. The supportive atmosphere and variety of perspectives in group counseling can be particularly helpful.
• Personal, Educational, and Occupational Information is available through self-help books, educational and vocational planning aids, and information about a variety of psychological problems in the Counseling Center’s library.
• Academic Counseling is aimed at improving study skills and eliminating blocks to optimal academic performance.
• Vocational/Career Counseling employs assessment tools and other counseling interventions to help students clarify their interests, select majors, and decide on the career that best fits their interests, abilities and values.
• Outreach Programming addresses the specific needs of the university community and relates to a wide domain of psychological issues.
• University Community Assistance Program (UCAP) provides initial consultation, assessment, and referral when personal problems begin to interfere with a Cleveland State University employee’s well-being or work performance.
• Consultation Services include private consultation with faculty or staff to assist them in working with each other as well as with students who are of particular concern. Consultation also may be with students who are concerned with the well-being of a friend.
• Workshops and Seminars are designed to address specific topics such as test-anxiety control, stress management, career decision-making, and overcoming blocks to learning. Counseling Services also offers single-session programs. A variety of topics can be addressed in talks with student or faculty groups. They can be presented in one 60- to 90-minute session, or arrangements can be made to adapt the program to suit a group’s special needs.
  • Educational and Vocational Programs
    • Choosing a Major
    • Discovering Interests
    • Reducing Stress During Mid-Terms and Finals
    • Blocks to Learning and How to Overcome Them
  • Study Skills/Academic Services
    • Improving Study Techniques
    • Taking Lecture Notes
    • Improving Listening and Concentration
    • Reducing Test-Taking Panic
    • Managing Test Anxiety
    • Taking Tests
    • Writing Term Papers
    • Speed Reading
    • Preparing for Tests
    • Establishing Study Groups
  • Faculty Workshops
    • Improving Academic Advising
    • Student Needs
    • Working With Angry People
    • Understanding Multicultural Differences
    • Recognizing and Referring the Student in Distress
  • Interpersonal Programs
    • Initiating and Building Relationships
    • Parenting Skills
    • Strengthening Family Relationships
    • Assertiveness
    • Goal Setting
    • Time Management
    • Feeling Good or Overcoming Depression
    • Alcohol Awareness
    • Human Sexuality
    • Eating Disorders

Testing Services

The Testing Center administers entrance exams such as I-ACT and International Test of English Proficiency. Several graduate exams, certification exams, and validation exams are also given. These include PRAXIS, GRE (subject tests), Dantes (DDST), MPRE, and the MAT. The CLEP (College Level Exam Program) is available on a computerized system. This exam permits a student to receive college credit for a course by passing a 90 minute multiple choice exam. Proctoring services are available for independent study courses. Faculty test scoring service and student evaluations of faculty are available through the Testing Center.

The Testing Center offers prer courses for the GRE(General), GMAT, and LSAT.

Placement examinations for English, Math, Chemistry, Spanish, Chinese, French, and ESL classes are offered on a walk-in basis between 9:00am-3:00pm in RW 289.  Sample Tests are available on the webpage and should be reviewed before taking a placement test. 
http://www.csuohio.edu/offices/testingcenter/

Academic Services Center

The Academic Services Center provides various forms of academic support including: placement testing for Math, English, Spanish, and French for new students.

Math placement testing is the first step required of all new freshman students and those transfer students who have not successfully completed college-level math courses. In order to enroll in any math course, the placement testing process must be completed prior to registration. The math placement test is designed to assess a student’s mathematical competency level. The objective is to place students into mathematics courses commensurate with their level of competency. Students are required to register for the course level in which they are placed. In some cases, further testing may be required. For placement testing information, please call 216-687-2566 or visit http://www.csuohio.edu/offices/counselingtesting/placementhome.html.

Office of Disability Services

The Office of Disability Services (ODS) at Cleveland State University serves students with a variety of disabilities, including, but not limited to: learning disabilities, chronic health issues, psychological conditions, hearing impairments, mobility impairments, Attention Deficit Disorders, and visual impairments.

Students who wish to request accommodations through ODS must have a documented disability and be registered through the office. Accommodations are individualized and depend upon student needs and course requirements. Some common accommodations include note-takers, recording lectures, extra time, and separate quiet rooms for exams. Students registered through ODS are able to utilize the Assistive Technology Lab and may request alternative text for their books.

Cleveland State University’s campus is accessible and significantly barrier-free. For information, call 216-687-2015 or 216-687-3633. (V/TTY)

Career Services Center

Introduction to the Career Services Center

Central to the university experience is career exploration and planning in relationship to academics. In order to complete this introduction to personal and professional development, a student will also develop knowledge of job-search strategies, marketplace realities, and skills specific to his/her field. A full range of student-focused programs and confidential services are available to all Cleveland State University students from the first year through graduation and into alumni status. Students are able to visit the Career Services Center as often as they wish at Rhodes West 280, or call us at 216-687-2233 to make an appointment with a career professional. Other information can be obtained by visiting our website at: www.csuohio.edu/offices/career/

Career Coordinators

Students have the option to begin meeting with a career coordinator as early as their first semester. Students can familiarize themselves with ways to explore how their interests, abilities, experiences, and values relate to their academic studies and career preparation. Our career coordinators are assigned to assist students in specific majors for which they have developed competencies. Call the Career Services Center to make an appointment with a career coordinator who specializes in your major. We have a coordinator who specializes in working with students who are undecided as well.

Choices Planner

Choices Planner is a computer-based program that allows students to explore and assess their interests, skills, aptitudes, and values. By using this system along with a follow-up meeting with a career coordinator, students learn how their choices relate and how understanding their personal characteristics will help them begin to make an informed career decision.

Sloan Career Cornerstone Series

The Sloan Career Cornerstone Series is a program designed to assist students interested in engineering and other technical programs in their career decision-making process. By using the Sloan program, students learn more about the differences in various technical careers, along with the skills and specializations they may need to develop.

Career Conversations and The Greater Cleveland Connection

To complement Choices and Sloan, as well as the career courses, students have the opportunity to meet individually with alumni and other professionals to learn how academic studies and career development work hand-in-hand. Please see a career coordinator for more information.

The Greater Cleveland Connection

The Greater Cleveland Connection enables students to volunteer or to intern in areas of career interest. Students should see their career coordinator for more information.

LINK Program

Career Services Center’s Additive Career Preparation Courses

CSC 121   takes students on a guided exploration of academic majors and career choices. It is recommended that students enroll in CSC 121 , Career Orientation, in their second semester. This course fulfills the course requirement for undergraduate participation in the Cooperative Education Program and is recommended for students who wish to explore career options or validate their career choice. This is a one-credit-hour course.

CSC 224   is a three-credit-hour course designed to help students explore the world of work, their skills and interests, job-search strategies, and the relationship between various college majors and careers as well as develop a career portfolio. This course is highly recommended for undeclared/undecided students. This course fulfills the course requirement for undergraduate participation in the Cooperative Education Program.

CSC 321   provides for maximum graduation preparation with minimum anxiety. It is recommended that students register for CSC 321 , Employment Strategies, in their junior or senior year or during their graduate program. CSC 321  helps students develop effective job-search strategies. This course fulfills the course requirement for undergraduate participation in the Cooperative Education Program. This is a one-credit-hour course.

America Reads

Cleveland State students can be placed as reading tutors in Cleveland elementary schools or libraries. Those students with a federal work study award are eligible to apply. America Reads tutors also qualify as Cooperative Education Program participants.

Cooperative Education Program

Introduction

Through the Cooperative Education Program, students can explore career and academic options, pretest career choices, put academic theories to work with professionals in their field, polish personal and professional skills, and earn money to contribute to their educational costs. Cleveland State University offers the Cooperative Education Program in all undergraduate fields of study and most graduate programs. Co-op students work in positions that are closely related to their academic areas of study and career interests. Work experiences are typically scheduled during alternate semesters beginning in the sophomore year. In some cases a parallel schedule of part-time work is available.

Co-Op Eligibility

There are three basic requirements for admission to the Cooperative Education Program: students must have earned at least 30 semester hours, be in good academic standing prior to the first assignment, and have completed the one-credit-hour CSC 121 - Career Orientation  course. Transfer students are also eligible to participate in co-op.

Application for admission usually is made in the freshman year or, in the case of a transfer student, during the first semester on campus. Application requirements are satisfied when the student completes CSC 121 , which presents detailed regulations and procedures for obtaining the greatest value from the co-op program and aids students in clarifying their career goals and sharpening their job-search skills.

Co-Op Credit

All co-op students are required to register their co-op experience with the university. CSC 300  provides for academic credit in recognition of the educational value of the cooperative education experience. In this way, one credit is given for each co-op experience completed. This credit is not counted toward the number of hours needed for graduation, but it will add academic hours to a student’s credit total. The academic credit maintains a student’s full-time status while on a co-op job. CSC 400 , a non-credit option, is also available. However, CSC 400  does not maintain a student’s full-time status.

Co-Op Administration

The Cooperative Education Program is administered by the Career Services Center. During the Career Orientation course, students are assigned to a career coordinator. The coordinator acts as a liaison between the university and the working community, developing co-op opportunities and maintaining an effective rapport with all program participants.

Co-Op Job Placement and Scheduling

Co-op employers include a wide range of businesses and industries, governmental, social service agencies, and school systems. Jobs are developed with employers who will provide a meaningful work experience, the standard rate of pay for the work being performed, and a careful evaluation of the student at the completion of the work semester.

Coordinators help students in the entire placement process, providing counseling and contacts. Students then apply directly to the employer and are hired on their own merits. Students must register for CSC 300  or CSC 400 - Co-op Field Experience  during each semester in which they have a work assignment.

The co-op schedule, showing the semesters the student will be in school and when the student will be at work, is prepared by the coordinator in consultation with the student and the appropriate academic advisor. The coop student typically alternates periods of being at work and at school from the end of the freshman year to the beginning of the senior year. Two students are often paired with the same employer, thereby keeping a designated co-op position filled at all times. Variations in length and pattern of co-op schedules are considered on an individual basis with many factors being considered.

Students enrolled in the Cooperative Education Program are expected to comply with all of the policies, rules, and procedures governing the program, which are explained further in the Career Orientation course.

Biotechnology

The Career Services Center has a special program targeted for students interested in entering the biotechnology industry. Co-ops and placements are actively sought by the many biotechnology companies in the Cleveland area. Additionally, the center coordinates the academic Biotechnology Certificate programs offered through the colleges of Science, Business Administration, and Engineering. For more information, call Career Services or visit www.csuohio.edu/offices/career/biotechnology.

Project Springboard

Project Springboard offers career counseling with a specific focus on cooperative education to Cleveland State University students who have a disability. The goal of this program is to aid in defining career goals and help students gain degree-related work experience while earning their degree. Contact 216-687-2233 for more information.

Senior and Alumni Services

For students approaching graduation, the Career Services Center provides Senior and Alumni Services. Senior and Alumni Services are available to all undergraduate students with more than 90 academic hours. Graduate students are eligible for these services throughout their entire graduate program. Eligibility continues after graduation and the services continue to be free of charge for the first year after graduation. Services to seniors and alumni include CSUcareerline, our Internet-based system that provides access to hundreds of full-time degreed positions available at local and national employers. Seniors and alumni are also eligible to participate in the On-Campus Recruiting Program, career fairs, and other various events held throughout the year. The center’s Career Resource Library provides graduating students with directories, videotapes on career opportunities, career-path resources, connection to the Internet, and information on hundreds of companies.

For additional information on any of these programs and services, call or visit the

Career Services Center
Rhodes West 280
216-687-2233
www.csuohio.edu/offices/career/

The Center for eLearning

Supporting faculty and students engaged in elearning courses or programs.

The Center for eLearning provides instructional design support, media development services, program coordination, and student services development for elearning at Cleveland State University. Our goal is to promote the development of more educational opportunities and access for learners through the development of elearning programs.

For Prospective Students

Discover how CSU can make a difference in your life.

For Current Students

Find student guides on getting help and important information on eLearning at CSU.

For Faculty

Faculty guides, Blackboard training, and additional resources are available online for instructors.

Orientation and Family Services

Once a student is accepted to Cleveland State University, attending the university’s orientation program is the next step to becoming an official CSU student. Orientation prepares students for the first day of classes and help students learn about the CSU campus and its services. Students are divided into small groups led by current CSU students, the CSU Orientation Leaders. The orientation staff is located in EC 100 and can be reached by e-mail at orientation@csuohio.edu or by phone at 216-687-9379. More information is available on the Orientation website: http://www.csuohio.edu/orientation.

Mandatory New Student Orientation

New Student Orientation is a mandatory two-day program for all first-year CSU students. Day One occurs in the spring or summer for students entering in the fall and includes sessions for students and parents.  Students register for classes, obtain a Viking ID, and learn more about being a CSU student.  Information about academic advising, financial aid, student involvement, parking, safety, and more is provided.  Day Two occurs on the Saturday prior to the start of the fall semester and includes New Student Convocation, a first-year picnic, and more. For students whose first semester at CSU is the spring semester, orientation programs occur from December to January. Each new first-year student will have a hold placed on his or her account that prevents course registration until the mandatory orientation program has been completed.

Transfer Student Orientation

Transfer Student Orientation for new CSU transfer students can be completed in-person or online. Because transfer students have already attended another institution, Transfer Student Orientation is a streamlined process that includes getting your ID card, a campus tour, and information on academics, financial aid, tuition, parking, career services, student life, and more. For students unable to attend the on-campus program, we offer Online Transfer Orientation located on our Orientation website. For students beginning fall and summer semesters, orientation programs occur during the summer. For students beginning spring semester, orientation programs occur during December and January.

Family Services

Family members play a vital role in the academic success of their students. To assist family members in their transition, we offer the following services:

Parent Connection E-newsletter: a quarterly newsletter emailed to parents & family and available on the Parent & Family website
Parent Association: A parent volunteer group
Parent and Family member events and outings
Family Orientation: join your student when they attend Orientation and attend sessions designed especially for family members
Parent and Family website: www.csuohio.edu/parents

Campus Support and Facilities

Campus Support Services is here for CSU -

We are the Bookstore, Child Development Center, Conference Services, Dining Services, Parking Services, Student Center, Recreation Center, Residence Life, Viking Card and Wolstein Center.

Viking Outfitters

Viking Outfitters is located in the new student center, first floor. It is the official bookstore for the university, selling used and new textbooks based on faculty book requests, reference books in professional fields, bargain books, general reading books (bestsellers are discounted), school and office supplies, Cleveland State gear, stamps, greeting cards, gift items, snacks, and soft drinks.

The bookstore buys textbooks back at the end of each semester. If the book will be used for a class during the following term, the student can receive as much as 50% of the original purchase price. Books are re-purchased at higher prices until the term’s estimated demand is filled. Once the demand is filled, textbooks are repurchased at wholesale prices.

The bookstore accepts VikingCash, cash, checks made payable to the CSU Bookstore, Visa, MasterCard, Discover, American Express, and most debit cards. Picture IDs are necessary for all noncash transactions, refunds, and book buyback. Online service includes textbook purchases, faculty assistance, and an online CSU Gear shop.

Call 216-687-2128 for more information.

Conference Services

Conference Services is responsible for requesting use of all facilities on campus. We are a centralized and cooperative effort among campus support departments dedicated to providing complete event planning to guarantee successful programs. Conference Services also provides comprehensive information regarding student events, services, and activities occurring at Cleveland State.

Dining on Campus

Dining Services offers extensive dining options across campus, and strives to provide a variety of healthy food options while creating an engaging and enjoyable dining experience.

The new Student Center features six all new retail dining options including Bar Uno, Chop’d & Wrap’d, Quiznos Sub, Outtakes Quick Cuisine, Uno Express and The Atrium Cafe!

The Viking Marketplace is all-you-care-to eat restaurant dining designed to give students the maximum variety. From traditional comfort food to vegetarian, students will experience state-of-the-art dining choices. The Viking Marketplace is open to the public.

Students can also enjoy several other dining options such as Wheat Street Deli at the College of Business, The Link Coffee Cart on the Innerlink in the Law Building, The Midway Café on the first floor of Main Classroom, and Fenn Shoppe on the first floor of Fenn Tower. These dining locations offer fresh brewed coffee, grab and go sandwiches and salads, pastries, and other choices to keep students going through the day.

Elements Bistro on Euclid (www.elementsoneuclid.com), located in the Parker Hannifin Administration Center, is a full service restaurant serving lunch for dine-in or carry out service. Elements is also available to host campus events on the evenings and weekends.

CSU Dining is the preferred caterer for all campus events. For menu suggestions please log on to www.csu.catertrax.com.

Residence Life

• Go to www.csuohio.edu/services/reslife

Euclid Commons, Fenn Tower, and Heritage Hall are Cleveland State’s on-campus housing communities. All communities offer fully furnished units, a great location, quiet study areas, and other great amenities that create the right environment for your academic success.

Euclid Commons provides students a variety of living-learning opportunities. Students will find themselves in the center of campus activities and will also enjoy close proximity to a parking garage. Within the community, apartments are available fully furnished with cable television and high-speed Internet. Community features include study areas, game room, computer lab, and laundry center.

The historic Fenn Tower features a restored entry lobby and several remodeled ballrooms and common areas. Apartments are available fully furnished with cable television, high-speed Internet, and some with kitchenettes. Outside the units, community amenities such as a game room with billiards and big-screen television, fitness center, theater room, laundry center, and convenience store merge the building’s classic design with modern day function.

Located in a historic district on the southern edge of the CSU campus, Heritage Hall offers convenient, apartment-style living in 148 efficiences and one-and two-bedroom suites. Heritage Hall houses upperclass students only (minimum sophomore status or 21 years of age). Apartments are available fully furnished with cable television and internet. Each unit has a private bath, full kitchen, and is fully furnished. Heritage Hall is adjacent to the new South Garage and just one block away from the entertainment and sports that abound at the Wolstein Center.

All residents participate in a convenient food service plan and can choose a meal plan from a variety of options.

Requests for information and applications are available in the Department of Residence Life, located in the lobby of Fenn Tower, 1983 East 24th St. For more information, please call 216-687-5196, or visit www.csuohio.edu/services/reslife/.

Parking Services

Parking is available to any student who registers with the Parking Services office and obtains either a daily pay-per-day hangtag or a prepaid parking hangtag.

The daily hangtag allows designated access to Cleveland State University lots for $4.00 per day (hangtag is free).

The GREEN prepaid hangtag entitles holders to park in the core of campus at any time; the WHITE prepaid hangtag entitles holders to park in peripheral campus lots.

The Parking Services office is located in the Euclid Commons building, room 160. A student must provide the license plate numbers and a photo ID to obtain a hangtag.

Students are responsible for observing the regulations governing parking on campus, as listed in the parking guide and campus map distributed with your parking registration. Click on www.csuohio.edu/services/parking for complete information.

The Office of Parking Services also offers emergency road service to parking patrons, and student employment opportunities.

Parking Services hours of operation are:

Monday - Friday, 8 a.m. - 5 p.m.

Extended hours are maintained during the first week of classes.

For more information, call 216-687-2023.

Recreation Center

The much anticipated 100,000-square-foot Cleveland State University Recreation Center, located at 2420 Chester Ave., opened fall semester, 2006. The building houses a main gym, a multipurpose gym, a fully equipped weight training area, a fitness area outfitted with a variety of cardio equipment, multipurpose rooms, racquetball and squash courts, and a seventh-of-a-mile indoor running track. A pro shop, and an underground 50-space garage for metered, short term parking are also a part of the facility’s amenities.

The new Recreation Center is connected to the current Physical Education Building, providing convenient access to the swimming pool in Busbey Natatorium. All CSU students (enrolled in 1 or more academic credits and paying the general fee in their tuition statement) are eligible to use the Recreation Center.

Cleveland State faculty and staff may purchase a Recreation Center membership, and membership options for alumni and the community are also available.

The center is home to all university intramural programs such as flag football, basketball, volleyball, dodge ball, kickball, soccer, tennis, badminton and table tennis. Sports clubs may also use the facility for their events.

Operational management is provided by a company under contract to the university.

Intramural Sports

The Intramural Sports Program at Cleveland State University provides a variety of leagues and tournaments throughout the year. These contests emphasize mental, social and physical well-being. The Intramural Sports Program is an all-inclusive operation. Every student registered for classes is eligible to participate. The program is also available to CSU faculty and staff as well as to any other Recreation Center member. Intramurals seek to build community amongst CSU students, faculty, and staff through friendly competition. Good sportsmanship is valued above all else. For more information, contact the Intramural Sports Program at 216-802-3200 or e-mail intramurals@csuohio.edu.

VikingCard ID Office

Cleveland State University provides every student with an identification card at the time of class registration. It is called the Viking Card. The Viking Card is the official campus identification card for all CSU students, faculty and staff. It is also your key to programs and services across campus including free tickets to all athletics events. The Viking Card Office is located in Main Classroom Room 112. The Viking Card Office phone number is: 216-875-9888, website: www.csuohio.edu/services/vcard.

Wolstein Center

The Wolstein Center at Cleveland State University plays host to a myriad of special events, including contemporary concerts by international recording artists, nationally acclaimed family shows, professional and amateur sporting events, trade shows and conventions, consumer shows, and a vast array of community and civic functions. The center is also the home of the Division I, Horizon League - CSU Vikings Men’s and Women’s Basketball games.

The arena is a state-of-the-art, full-service, multipurpose facility that is capable of seating up to 15,000 people for special events. All new scoreboards, concession stands, VIP Loge, LED Marquee, and the Backstage Café ensure that guests will enjoy their visit. The Wolstein Center has made a commitment to bring the best of world-class entertainment, hosted in a first-class sport/entertainment facility, to all of Northeast Ohio.

The Conference Center has over 10,000 square feet of conference and annex space which has the flexibility to host banquets, receptions, and conferences to serve a wide variety of needs. The facility has two large ballrooms that can be divided into smaller rooms for more intimate gatherings. The Conference Center also has a full range of audiovisual equipment available for special events. For larger banquets, trade shows, and conferences, the Arena Grand Ballroom can host events up 2,000 guests. The in-house caterer, Ovations, provides a full line of catering services for events in the Arena and Conference Center.

For more information or to reserve a date, click on the Wolstein Center link, or call at 216-687-9292.

The Wolstein Center at Cleveland State University is located on the campus of Cleveland State University, between East 21st and East 18th streets and Carnegie and Prospect avenues. For more information, internship programs, and employment opportunities, call 216-687-9292.

The Wolstein Center is managed by Global Spectrum. For additional company information, visit www.globalspectrum.com (link opens in new window).

Banking Service

Full-service ATMs are available in the Student Center Atrium and in the College of Business Administration lobby.

Off-Campus Housing Service

The university provides an Off-campus housing listing service to connect students interested in living off-campus with property owners who are interested in attracting students as tenants. We maintain an online list of properties that are for rent such as houses, apartments, rooms in a house, roommate situations, etc. This is a free service for students/faculty/staff as a source of information only.

Cleveland State University does not recommend one rental property over another and is not responsible for any decision that is made to enter into a rental agreement on the part of students/faculty/staff or any person who accesses this Web site.

University Police

The primary function of the University Police is to preserve peace and protect life and property in a manner that is sensitive to the rights of the individual and the values of the university. The Cleveland State University Police Department is located in the Campus Safety Building at 1840 Chester Avenue, and operates 24 hours a day, seven days a week, stressing patrol, crime prevention, and community service. The Community Service Officer program operates under the jurisdiction of the police. The Community Service Officers provide safety escorts from all campus locations to bus stops, vehicles, the residence halls, and to all campus locations. The safety escort service is available 24 hours a day, 7 days a week. Call extension 2020 from any campus phone to request an escort, or from a pay phone or cellular phone dial 216-687-2020. In emergencies, reach Cleveland State Police by dialing 911, or on cellular phones dial 911 and ask for the Cleveland State University Police, or simply lift the receiver and depress the phone button designated “Police/Fire” on campus phones. Blue Light Emergency Phones, located at various sites throughout the campus, ring directly into the University Police Dispatch office when the receiver is lifted or when the button is pressed. The police also facilitate the activities of Campus Watch, Cleveland State’s nationally recognized volunteer crime prevention organization.

Campus Safety Report

In compliance with the federal Crime Awareness and Campus Security Act of 1990 and the Student Right-to-Know and Campus Security Act (P.L. 101-542), the university produces an annual report on campus safety and crime rates. For a copy of this report, contact the Cleveland State University Police Department, located in the Campus Safety Building at 1840 Chester Avenue, 216-687-2020.

Center for Faculty Leadership and Development

The Center for Teaching Excellence (CTE) is located in room 212 of the Main Classroom Building. Its purpose is to assist faculty throughout the university in improving their existing teaching skills and acquiring new teaching techniques, including, but not limited to, the use of evolving information technologies. To this end the CTE offers a wide variety of training sessions and workshops for faculty; sponsors external speakers and symposia on teaching-related topics; provides one-on-one consultation and mentoring with individual faculty members; and disseminates internal grant funding to faculty for use in teaching-related projects.

For more information, contact the CTE via e-mail at cte@csuohio.edu, or call 216-687-5502.

Writing Center

The university Writing Center, located in the Michael Schwartz Library, RT 124, behind the Reference Desk, provides several opportunities for students of all levels to improve their writing. Any student can enroll in a two-credit-hour course (ENG 105  or ENG 106 ) that gives extra support throughout the semester in a combination of eight individual tutorials and eight group workshops. This course is Pass/Fail and counts toward graduation.

Any student can also call to schedule a 30-minute tutorial on any aspect of the writing process - from planning, researching, drafting, and revising to editing.

Students can drop in for a tutorial, or they can leave a paper and schedule a phone conference if they cannot visit the center due to their schedules. Students can also receive online assistance by e-mailing the director at m.murray@csuohio.edu. We cannot promise immediate service; we hope to have your text reviewed within three business days. We have a very large number of tutorials (last semester we had over 3,000), which is why we cannot promise immediate service, even though we would like to offer it.

Visit our Web site, www.csuohio.edu/academic/writingcenter/, which has links to online handouts on grammar and writing on the link to Writing Across the Curriculum (WAC).

Students can also work on nearby library computers, consult with librarians, or use our collection of handbooks and style manuals.

Tutors are graduate and undergraduate students in English who enjoy talking about writing and see each tutoring session as a learning session. Undergraduate students should schedule their appointments through Starfish; Graduate students should call 216-687-6981. The center is open Monday-Thursday 9:30 a.m.-7 p.m. and Friday 9:30 a.m.-4 p.m.