Resources and Facilities

Michael Schwartz Library

We bring people and information together! 
https://library.csuohio.edu/

Whether you need to consult a librarian for research help, write a paper, borrow a textbook, collaborate with classmates, connect to online resources, practice a presentation, or find the perfect study space, the Michael Schwartz Library is the place to get things done. Knowledgeable library staff members are always available to help students become proficient information users and fulfill academic and research needs. 

Visit the library (located within Rhodes Tower) in person, access library resources online (https://library.csuohio.edu/) or call (216-687-5300), and discover how the library supports student learning. When classes are in session during fall and spring semesters, library hours are typically Monday through Thursday, 7:30 a.m. - 10:00 p.m.; Friday, 7:30 a.m. - 6:00 p.m. Hours for weekends, summer sessions, holidays, and other exceptional days are posted on the library website.

Collections

The library offers the best of contemporary and traditional research tools with a large collection of online materials including 473,109 e-books, over 95,874 electronic journal titles, over 162,772 digital media holdings, and 256 research databases that can be accessed anytime, anywhere. The on-site collection includes more than 681,910 print volumes, sound recordings, video recordings, DVDs, and microforms. You are sure to find what you need to write term papers, complete course assignments, and conduct other research. For easy access to the most relevant information resources for a specific subject, consult the Research Guides (https://researchguides.csuohio.edu/).

As a member of OhioLINK, a consortium of 117 member libraries that includes the State Library of Ohio, students can request books from a statewide collection of over 44 million books and other library materials, over 33 million electronic journal articles, 100 research databases, over 200,000 e-books, and over 85,000 rare, scholarly and historical records. For items not in OhioLINK, Interlibrary Loan (https://library.csuohio.edu/services/ill/index.html) allows access to an unlimited number of library books and journals owned by other libraries in Ohio, the country, and the rest of the world. For items not in OhioLINK, Interlibrary Loan (https://library.csuohio.edu/services/ill/index.html) allows access to an unlimited number of library books and journals owned by other libraries in Ohio, the country, and the rest of the world.

Electronic Course Reserves (ECR) (https://library.csuohio.edu/services/ecr.html) conveniently brings together in one place, thousands of items that faculty members have selected each semester to supplement classes. Faculty members distribute ECR passwords with their course materials. The library has also made a limited selection of required textbooks available online through ECR.

The Textbook Center (https://library.csuohio.edu/services/textbooks.html) on the first floor of the Library at the User Services desk, offers a limited selection of required print textbooks. CSU Students with a valid VikingCard may borrow these textbooks to use in the Library for 2-hour loan.

Special Collections (https://library.csuohio.edu/speccoll/) covers various topics but focuses on primary research materials for the study of the economic, cultural, social, and political history of Cleveland, northeastern Ohio, and the Great Lakes region. Many of these special collections are available online (https://www.clevelandmemory.org/) through the Cleveland Memory Project.

Library Services

Stop at the User Services Center (https://library.csuohio.edu/services/circulation.html), conveniently located at the library’s main entrance, for assistance finding your way around the library. The friendly staff will help you locate the services you need. Students can use their Viking Cards to check out materials and pick up items borrowed from other libraries.

For assistance with selecting and using information resources, subject specialists and reference librarians can offer one-on-one expert advice. Consult the Ask Your Personal Librarian web page (https://library.csuohio.edu/services/librarians.html) to schedule an appointment with a subject specialist. For walk-in assistance, visit the Reference Center located in the library’s Learning Commons. You can also contact one of these information professionals by phone (216-687-5300), by chat using the Ask Us! tab on the library’s website, or by email using the convenient online reference question form (https://library.csuohio.edu/services/ask/email.html). Instruction librarians provide group or class instruction for many undergraduate and graduate classes. During these sessions students learn to find and use information more effectively and responsibly by utilizing various resources available through the library, employing search strategies, and evaluating information found in their searches.

The library’s website (https://library.csuohio.edu/) is the research starting point for access to thousands of online journal articles, e-books, research databases, and the virtual reference desk. Bookmark the library’s website and use it as a first choice when looking for information pertaining to coursework and research.

Students completing multimedia, multimodal, or digital projects can consult staff in the Digital Design Studio (DDS), located on the library’s third floor, for assistance finding and using the right tools and resources to complete the job. In addition to providing access to various software and loanable hardware, staff in the DDS can help students work through digital projects from planning to execution. Faculty interested in multimedia and digital projects for their classes can also inquire with Digital Design Studio staff about how they can be supported. Contact the DDS by phone (216-687-9337), stop in, or find more information on the web page (https://library.csuohio.edu/mms/).

Library Facilities

The Reference Center in the Library Learning Commons is the best place to start a research project. Librarians are available to help with coursework and research involving information resources. The area provides 130 computer workstations where students can access online resources, work on assignments, and use their print accounts. The campus wireless network is available throughout the library.

The Library Computers@Learning Commons (LCLC) instruction rooms are also located near the Reference Center. These labs contain an additional 60 computers. When not in use for classes, these labs provide additional computers for student use.

Quiet Study spaces can be found on both the second and third floors. There are 55 silent study rooms with key card locks (40 at the east end of the second floor and 15 in the Digital Design Studio on the third floor) available to CSU students with valid CSU IDs. The fourth floor has been designed for Group Study and features rolling whiteboards and study tables with electrical outlets for charging laptops and other portable devices. Rentable, locked study carrels on the second and fourth floors of the library are provided for CSU students, subject to availability. The standard rental fee is currently $50 for six months.

Five popular new group study rooms are located in the Virginia McFrederick Group Study Center near the User Services Desk on the library’s first floor. Room keys may be checked out for two hours by groups of two or more CSU students studying for currently offered classes. Each room contains whiteboards, tables, and flexible seating.

Five smaller group project rooms on the east end of the first floor can accommodate up to 4 students each and include 42” LCD monitors and hardware that allows you to share local and online content from up to 4 connected laptops.

The library Connection Lounges, located on the first floor just west of the User Services Center and south of the Assistive Technology Lab, provide places to relax, read the latest news, and browse current popular books. These contemporary and inviting spaces have comfortable lounge chairs, electrical outlets and WiFi connections, and popular reading materials courtesy of Cleveland Public Library. Don’t have a public library card? No problem! Students can apply for the Greater Access card at the User Services Center.

The Digital Design Studio (DDS) (https://library.csuohio.edu/mms/index.html), located on the third floor of the library, features both PCs and iMac computers, scanners for use in scanning text or images, as well as a wide range of software that allows students to edit audio and video files, design multimedia projects, create graphics and PowerPoint presentations, listen to music for a class, watch a video or a webcast, and take media-based tests, including the Adobe Creative Cloud. The DDS also circulates audio and video material, resources for coursework, and various cameras, microphones, and other production equipment to students for use in producing media-rich assignments. Contact the DDS by phone (216-687-9337) or stop in.

Special purpose library spaces may be reserved through DDS as well. Students can rehearse classroom presentations in the library’s Presentation Practice Room in RT 304. The room is equipped with a SmartBoard, PC, document camera, and lectern, and a system that enables students to record videos of their presentations on their own flash drives. Students recording podcasts, interviews, and voiceovers can use the Podcast Studio located in RT 325. This room has a 4 microphone setup, an audio interface, 4 headphones, and a PC with Audacity and Adobe Audition.

Students may also reserve the library’s Student Collaboration Room (RT 402). This facility accommodates six and contains two large whiteboards and a conference table complete with a 42” LCD monitor that can be used to display information on student laptops or other devices. This room may be booked for a 2-hour session by stopping in at the Digital Design Studio.

Currently enrolled CSU students looking for a place to interview with potential employers in remote locations, or participate in educational projects with colleagues located off-campus, may reserve the Digital Design Studio Skype Room, located in RT 305-I. This room contains an iMac pre-loaded with Zoom, Skype and FaceTime, but students may use their own laptops if they prefer. The Digital Design Studio also has 15 Silent Study Carrels. Key cards can be checked out for 4 hours at a time at the DDS desk. A key to the Library’s Meditation Room may be borrowed there as well.

Classes meet in the library’s Viewing Room (RT 325) to watch DVDs, videotapes, and even 16mm films in cinema-like surroundings, and in the Writers’ Lab, a 25 seat PC lab located in RT 302. This facility is a joint venture of the First-Year Writing Program and the library designed to provide additional support for students enrolled in First-Year Writing courses. The lab’s primary use is for computer-assisted instruction for developmental writing students; however, the lab is open and available to all writing teachers and students. The lab is also used to support library instruction, particularly for First-Year Writing courses.

Call the Reference Desk at 216-687-5300 to request information about any of the facilities, equipment or materials mentioned above.

The Math Emporium is a state-of-the-art learning center where students can interact with adaptive MyMathLab Plus software and a highly skilled instructional team. Students learn through an innovative, engaging, and easy-to-use program designed to help them become comfortable and proficient in basic mathematics.

The Assistive Technology Lab, located on the first floor, serves students with disabilities who have registered with the Office of Disability Services. Students will find a variety of equipment there including adaptive keyboards, ergonomically adjustable furniture, software for dictation, text-to-speech, and a wide variety of other hardware and software. For individuals with visual impairments, the lab is equipped with screen readers, screen magnifiers, scanning programs, Braille embossers, and video magnifiers.

The Michael Schwartz Library offers many additional services and resources and encourages students to visit soon and often so that we can assist you!

Information Services and Technology

The Information Services and Technology (IS&T) department is responsible for ensuring that Cleveland State University’s information technology resources are aligned with the strategic priorities of the institution. We ensure that the IT services are dependable, easy to use, cost efficient and functionally sound.

The goal of Information Services and Technology is to support CSU’s core missions of education, research, service and accessibility. We recognize that these can only be achieved by working in partnership with students, faculty, and staff to reach their goals.

IS&T is responsible for developing effective IT policies, procedures, and standards. IS&T strongly advocates the use of and adherence to standards as a key step in providing a scaleable, common, and affordable CSU computing environment.

IS&T strives to deliver customer-focused, quality services, and support products that add value to the overall CSU community.

CampusNet

CampusNet is a user-friendly information system available to students from any computer with an Internet connection, including home computers and campus networked computers. The Internet address for the CampusNet system is: https://campusnet.csuohio.edu/index.jsp.

Using CampusNet, students can register for classes, add and drop classes, and pay their Treasury Services accounts. In addition, CampusNet provides commonly requested student information. A student may view and print his or her Treasury Services account balance, registration schedule, course list, financial-aid award amount, student record information, unofficial transcript, and personal information, such as address and email address.

CampusNet is accessible with your CSU ID and CampusNet Password. Students who do not know their ID or CampusNet Password can contact the Help Desk at 216-687-5050.

IS&T Services

Listed below are a few of the services we provide and more information is available on our website at https://www.csuohio.edu/ist.

- LAPTOP LOANS THROUGH THE MOBILE CAMPUS

- STUDENT LAPTOP USE ON CAMPUS

- EMAIL

- CAMPUS CONNECTION LOUNGE

- GENERAL COMPUTER LABS

- MICROSOFT OFFICE 365

- MICROSOFT OFFICE TRAINING

- IS&T HELP DESK

- TECH STOP

- CONTACT US:

                - Email help.desk@csuohio.edu

                - Phone 216-687-5050

Undergraduate Studies

Undergraduate Studies is responsible for coordinating undergraduate programming inside and outside of the classroom. The purpose of this division is to understand the issues of CSU students in order to provide a positive and supportive learning environment that will lead to better retention, academic success, and greater service to students.

Offices within Undergraduate Studies are:

First Year Experience: This office promotes the engagement and success of all undergraduate first-year students as they transition to Cleveland State University. The office of First Year Experience coordinates the course, “Introduction to University Life” seminar (ASC 101 , ASC 101S , ESC 100 , HON 101 , and NUR 101 ) which is a one-credit general education course that should be completed in the student’s first semester. (https://www.csuohio.edu/fye).

General Education: This office coordinates the courses that provide a foundation of knowledge and skills that are important for all CSU graduates, including the course “Introduction to University Life.” (http://www.csuohio.edu/academic/gened/).

Undergraduate Studies Advising: Undergraduate Studies advising includes the First Year Advising Office (http://www.csuohio.edu/academic/advising/) which offer academic advising and support for freshman; the TRIO Student Support Services Program (http://www.csuohio.edu/academic/advising/trio.html), which provides academic advising and support for first-generation college students; the Exploratory Advising Office, which offers academic support for students undecided about their academic major or program; the Transfer Center, which offers support to new and prospective transfer students; and the College Credit Plus, whose advisors helps dually enrolled students earn college credit while in High School.

Transfer Center: This office provides prospective undergraduate transfer students with resources to promote a smooth transition to CSU. The Transfer Center can help you explore CSU’s bachelor degree programs, learn about how your credits will transfer, make sure you are taking the right classes at your current school and connect you with essential and elective resources. (https://www.csuohio.edu/transfercenter)

The Tutoring and Academic Support Center (http://www.csuohio.edu/tutoring/tutoring) is part of this office.

Curricular Affairs: This program helps coordinate the state-wide initiatives that allow students to transfer many courses from one Ohio institution to another.

Partnerships: CSU partners with Lakeland Community College (http://www.csuohio.edu/campuses/lakeland) and Lorain County Community College (http://www.csuohio.edu/campuses/lorain) to provide students with the opportunity to complete a CSU bachelor’s degree on the community college campus.

Writing Center (http://www.csuohio.edu/writing-center/writing-center): The Writing Center is located in the Library in Rhodes Tower 124. The Writing Center provides assistance to all members of the university community, including graduate students. Through consultations, tutoring, and workshops, the Center can respond to any questions about writing, including generating ideas, drafting and revising papers, improving writing styles, and handling technical details of grammar, documentation, and formatting. Our WAC website has many handouts available on all aspects of academic writing. For many writing handouts: http://www.csuohio.edu/writing-center/writing-center-2

First Year Experience

The Office of First Year Experience promotes the engagement and success of all undergraduate first-year students as they transition to Cleveland State University. The office coordinates the “Introduction to University Life” seminar (ASC 101 , ASC 101S , ESC 100 , HON 101 , and NUR 101 ) which is a one-credit course that assists new students in making a successful transition to Cleveland State University both academically and personally through engaged learning experiences. This course should be completed in the student’s first semester. All students are required to successfully complete this course before a petition for graduation will be granted.

Our office works to understand and advocate for the needs of our first-year students to ensure a positive holistic experience. The Office of First Year Experience contributes to EngagedLearning by connecting students to university resources that foster a supportive learning environment, improve retention, and enable student success during their first year on campus.

Through programs such as our Meta-Major sections of ASC 101, our PNC Foundation Grant funded Peer Mentor Program, A.L.I.C.E. training, Out-of-Class Activities around campus and throughout Cleveland, our office works with first-year students to transition successfully to college life, explore the urban setting our campus is in, and engage with the campus community. We are committed to empowering all students to persist through the first-year of college and beyond.

For more information about FYE or ASC 101, including our Meta-Major sections and Exemption Policy, visit our website: https://www.csuohio.edu/fye

Advising Services

Cleveland State University offers a holistic approach to academic advising. Academic advising is a critical and important support resource available to all undergraduate students at Cleveland State University. Advising support helps ensure that students get the most out of their academic experience, and students are encouraged to utilize advising often to ensure progress towards graduation. Academic advisors on campus work closely with students on an individual basis to help them develop and achieve their academic, career, and personal goals, and provide ongoing support and assistance to enhance student success. This ongoing support includes the following:

• Guidance in planning a program of study according to each student’s academic interests, skills, and goals
• Helping students develop an understanding of the academic requirements needed for graduation, including general education, college, and major requirements
• Providing students with assistance in major and career exploration choices and opportunities
• Assistance with navigating and utilizing university information systems such as CampusNet, Starfish, Schedule Planner and Degree Audit
• Assistance with learning and understanding university policies and procedures
• Assistance with petitions and graduation applications
• Providing referrals to appropriate university resource offices and departments as needed

Cleveland State Academic Advising Process

First-year students at CSU are assigned a professional staff advisor in the First-year advising office. They will work with advisor until they are ready to be handed off to an advisor in the College in which they are majoring, which typically occurs for a student in good academic standing and ready to enter their sophomore year. First-year advisors monitor student progress carefully to ensure that students make a good start at the University.

Transfer students, and students who have been handed off to the college, are advised in the college advising office. Each college of the university has its own advising office designed specifically to provide professional advising support. This model of advising provides students with an immediate connection to their college and college advisor, and provides a venue for students to get connected with their academic major department and faculty. This link to college advisors, academic departments, and faculty is a critical component of achieving and maintaining academic success.

Once the student has a declared major and has been handed off to the college, advising is handled by the college advising office. Each college of the university has its own advising office designed specifically to provide advising support for students in that particular college. This model of advising provides students with an immediate connection to their college and college advisor, and provides a venue for students to get connected with their academic major department and faculty. This link to college advisors, academic departments, and faculty is a critical component of achieving and maintaining academic success.

Cleveland State also offers advising support to students who are undecided about their major through the Exploratory Advising Office.

Various programs at CSU offer additional advising support to their students. These programs include The Mandel Honors College, Athletics, and TRIO Support Services.

For information about how to contact your advisor, log into CampusNet and click on “Starfish.”  You will see your assigned advisor(s) in your Success Network.

TRIO/Student Support Services

The TRIO/Student Support Services Program is grant funded through the United States Department of Education and has been part of the Cleveland State University Campus for over forty-three years. TRIO/SSS works in cooperation with all offices at Cleveland State University and continues to be committed to helping students progress towards graduation and beyond. TRIO/SSS provides opportunities for academic development, assists students with basic college requirements, and serves to support and motivate students toward the successful completion of their post-secondary education. The goal of TRIO/SSS is to increase the college retention and graduation rates of its participants and help students make the transition from one level of higher education to the next.

TRIO/SSS participants have benefited from the following services:

• Academic advising
• Academic skills sessions
• Career planning seminars
• Computer application workshops
• Cultural and social enrichment activities
• Financial aid workshops
• Graduate and professional schools preparation
• Success Coaching
• Peer mentoring
• Summer Enrichment Program
• Tuition assistance (if eligible)
• Tutorial services

To qualify for participation in the TRIO/SSS Program at Cleveland State University, an applicant must meet the following criteria:

• Be officially admitted and enrolled at Cleveland State University
• Be a citizen or national of the United States of America or meets the residency requirements
• Be a first generation college student (parent(s) did not graduate from a 4 year institution) and/or,
• Meet income criteria set forth by the U.S. Department of Education

If you are interested and want to determine your eligibility, please call (216) 687-5244 or visit the TRIO/Student Support Services Program office in Berkman Hall 110.

All services are provided at NO COST to participants of the TRIO/Student Support Services Program.

Tutoring and Academic Success Center

TASC provides FREE academic support services that include:

• Tutoring
• Success Coaching
• Supplemental Instruction (SI)
• Structured Learning Assistance (SLA)
• Masterkeys Software Coaching
• eTutoring

Location: Berkman Hall 233

Contact information:

Phone: (216) 687-2012
Email: tutoring@csuohio.edu
Website: http://www.csuohio.edu/tutoring/

Description of TASC services:

Tutoring

Group tutoring (for up to three students) is available in a wide variety of 100 and 200 level courses.  Tutors have excelled in the courses they support and are eager to develop a personalized success plan for student success.  Students are permitted 2 hours of tutoring per week per course.  Tutoring appointments can be scheduled through Starfish or by contacting TASC.

Success Coaching

One-on-One individualized academic sessions are targeted to assist with note-taking, time management, test-taking, reading a textbook, memory, and much more.  Sessions are one hour per week.  Meet once or all semester.  Appointments can be scheduled through Starfish or by contacting TASC.

Supplemental Instruction (SI)

SI is an academic assistance program that provides regularly-scheduled, informal group collaborative review sessions in which students compare notes, discuss readings, develop organizational tools, and predict test items.  The SI program features a trained SI leader who has previously excelled in the course.   Attendance is voluntary, but highly recommended.

Structured Learning Assistance (SLA)

SLA incorporates weekly study and practice sessions into the required class time similar to a lab. Students receive additional instruction to master course content, develop learning strategies for the course and better understand the expectations of the professor. Attendance is mandatory.

Masterkeys: Software Coaching

Drop-in software coaching is available to assist students with basic Microsoft Office programs, presentation software, basic Blackboard inquires, as well as saving, sending, and transferring files. 

eTutoring

eTutoring provides FREE online tutoring to students who need academic assistance at non-traditional hours. The tutoring is subject specific, not course specific. eTutoring assists with the following subjects: Accounting, Anatomy, Biology, Chemistry, Math (developmental through Calculus II), Statistics, and Writing. Students can access eTutoring at: https://www.csuohio.edu/tutoring/etutoring-1

Both SI and SLA are offered for selected courses and are noted in CampusNet with an academic service icon 

All TASC services are provided at NO COST to currently enrolled CSU students. 

Center for Faculty Excellence

http://www.csuohio.edu/cfe/cfe

The Center for Faculty Excellence fosters faculty excellence through innovative teaching and leadership to create engaged student success. Using a range of individualized, and group services we work with faculty to develop their talent and advance their outcomes, processes and engagement with CSU students, their careers and the University. For additional information, please contact the Center for Faculty Excellence, BH 212 (216) 687-5502, cfe@csuohio.edu.

The Center for eLearning

The Center for eLearning supports students and faculty engaged in online, blended, web sync and traditional courses and programs utilizing Blackboard and related technologies. The Center provides training, technical support, instructional design support, media development services, and course and program development for online learning at Cleveland State University. The Center offers a Student Blackboard Orientation course to help students become familiar with the Blackboard environment. Contact us at elearning@csuohio.edu or 216-687-3960. Student technical help is available 24/7 at 216-687-5050, option 2.

Prospective Students

Discover online learning opportunities at CSU.

Current Students

Find student resources related to online learning and information on getting help.

Faculty

Explore faculty guides, Blackboard training, and additional resources available or instructors.

Orientation

Once a student is accepted to Cleveland State University, attending the university’s orientation program is the next step to becoming an official CSU student. Orientation prepares students for the first day of classes and helps students learn about the CSU campus and its services. Students are divided into small groups led by current CSU students, the CSU Orientation Leaders. The orientation staff is located in EC 100 and can be reached by email at orientation@csuohio.edu or by phone at 216-687-9379. More information is available on the Orientation website: http://www.csuohio.edu/orientation.

Mandatory New Student Orientation

New Student Orientation is a mandatory two-day program for all first-year CSU students. Day One occurs in the spring or summer for students entering in the fall and includes sessions for students and parents. Students register for classes, obtain a Viking ID, and learn more about being a CSU student. Information about academic advising, financial aid, student involvement, parking, safety, and more is provided. Day two of Orientation occurs on the Saturday prior to the start of the fall semester and is called Magnus Fest. Magnus Fest is a mandatory, student-only event that lays the foundation for success from a student’s first day on campus through graduation. This Magnus filled day includes FREE t-shirts, food, giveaways and other surprises from CSU and downtown Cleveland business. For students whose first semester at CSU is the spring semester, orientation programs occur from December to January. Each new first-year student will have a hold placed on his or her account that prevents course registration until the mandatory orientation program has been completed.

Transfer Student Orientation

Transfer Student Orientation for new CSU transfer students can be completed online. Because transfer students have already attended another institution, Transfer Student Orientation is a streamlined process that includes information on academics, financial aid, tuition, parking, career services, student life, and more. For students interested in learning more, visit our Orientation website. For students beginning fall and summer semesters, orientation programs occur during the summer. For students beginning spring semester, orientation programs occur during December and January.

University Police

The primary function of the University Police is to preserve peace and protect life and property in a manner that is sensitive to the rights of the individual and the values of the university. The Cleveland State University Police Department is located in the Campus Safety Building at 1840 Chester Avenue, and operates 24 hours a day, seven days a week, stressing patrol, crime prevention, and community service. The Campus Safety Officers program operates under the jurisdiction of the police. The Campus Safety Officers provide safety escorts from all campus locations to bus stops, vehicles, the residence halls, and to all campus locations. The safety escort service is available 24 hours a day, 7 days a week. Call extension 2020 from any campus phone to request an escort, or from a pay phone or cellular phone dial 216-687-2020. In emergencies, reach Cleveland State Police by dialing 911, or on cellular phones dial 911 and ask for the Cleveland State University Police, or simply lift the receiver and depress the phone button designated “Police/Fire” on campus phones. Blue Light Emergency Phones, located at various sites throughout the campus, ring directly into the University Police Dispatch office when the receiver is lifted or when the button is pressed.

Campus Safety Report

In compliance with the federal Crime Awareness and Campus Security Act of 1990 and the Student Right-to-Know and Campus Security Act (P.L. 101-542), the university produces an annual report on campus safety and crime rates. For a copy of this report, visit the police department webpage or contact the department, located in the Campus Safety Building at 1840 Chester Avenue, 216-687-2020.

Campus Support Services

Campus Support Services is a collection of departments which provide core services and amenities essential to campus life. CSS includes Residence Life & Housing, Viking Outfitters, Viking Food Co., Parking & Transportation, Viking Card Office, Campus Recreation Services, Student Center Operations, Wolstein Center, Vending Operations and Conference & Event Services. If you have a question or a suggestion about any of these services, contact CSS at campussupportserv@csuohio.edu.

LIVING ON CAMPUS

Euclid Commons and Fenn Tower are Cleveland State’s on-campus housing communities with 1,000 beds available for interested students in convenient locations. Both communities offer quiet study areas and other great amenities that create your home away from home with the right environment for your academic success. Meal plan participation is a requirement and all residence hall policies apply to both locations.

Fenn Tower is a 19-story high rise facility with fully furnished rooms accommodating 2-4 persons and featuring cable television, high-speed Internet, and some with kitchenettes. In addition to your room, there is a game room with billiards and big-screen television, a fitness center, a theater room, a complimentary laundry center, and a convenience store onsite. Incoming students are encouraged to select Fenn Tower for their first year at CSU, as it offers the greatest opportunity to meet many other students, share experiences, gain academic and personal support during your first year, and get involved on campus. 

Euclid Commons offers apartment-style living with the convenience of a campus meal plan. All fully furnished suites accommodate four persons in private or shared bedrooms with a shared living room and kitchen. Each suite features cable television and high-speed Internet. Euclid Commons offers study areas, a game room, a computer lab, and a complimentary laundry center. All students in Euclid Commons are encouraged to get involved at CSU, gain support for their college efforts, and share experiences with suitemates and others.

Visit the Department of Residence Life and Housing’s website at www.csuohio.edu/reslife or call 216-687-5196 for any requests or to receive a housing application.

OFF-CAMPUS HOUSING

The University will provide access to an off-campus housing listing service through CollegePads coming in Fall. Through this site, students will be able to peruse both on-campus and off-campus offerings. Students and their families are encouraged to use online resources and personal referrals from friends and family when deciding on an apartment. Students are advised to carefully review all lease terms and requirements before making a legal commitment by signing any lease. Important note: CSU does not operate any off-campus apartment properties, does not recommend one rental property over another, and is not responsible for any decision that is made to enter into a rental agreement on the part of a student or any person who accesses this website.

VIKING OUTFITTERS

Viking Outfitters is the CSU campus store conveniently located in the Student Center. Textbooks and other course materials identified by CSU faculty for your classes may be rented or purchased in the store or through the Viking Outfitters web site with in-store pick-up or delivery available. CSU spirit merchandise, apparel, academic supplies, and convenience items are also available. To purchase items or for more information on store hours and offerings visit www.bkstr.com/csuohiostore/home.

CSU Inclusive Access is a partnership between Campus Support Services, Academic Affairs and Viking Outfitters that provides students enrolled in participating courses access to their required course material by the first day of classes and in many cases before the first day of class.  In turn, the cost to the  student is drastically  reduced for the  Interactive digital course materials/textbooks and is charged to enrolled students’ accounts and may be paid with other tuition costs including with Financial Aid when applicable. For a list of participating courses, please visit https://www.csuohio.edu/campus-support/csu-inclusive-access.

DINING ON CAMPUS

Viking Food Co. is more than just exceptional food. It’s an entire community get-together geared towards culinary expertise, fresh ingredients, healthy options and a collective sense of environmental and social responsibility. Our team is committed to creating the most optimal dining experience for you and your guests. Join us for outstanding food, inviting atmospheres, comfort and convenience created with you in mind.We’ve kept what’s most important to you in mind, building in the convenience, flexibility, quality, value and healthy options you deserve.

Dining on campus isn’t one size fits all. Our meal plans were designed to meet your unique needs. If you are looking to enjoy a meal with friends or just a snack on the go - we’ve got a plan to fit every appetite. Your meal plan includes meal swipes and dining dollars, conveniently loaded onto your Viking Card. No need to carry additional cards or cash! All students living on campus are required to have a meal plan. CSU community meal plans are available for our non-residential students, commuter students, faculty and staff.

Viking Food Co. operates 13 locations on campus, with a variety ​of service-styles, locations, hours and cuisines. ​Viking Marketplace conveniently located at the Student Center to is our all-you-care-to-eat dining hall. ​Here you can enjoy a wide range of options that are prepared daily. Returning favorites include Hissho Sushi and Business Perks. Viking Express located in both the Student Center and Fenn Tower include a range of pre-packaged items, such as toiletries, fruit, medicine, grab-n-go meals, snacks and more. Satisfy your cravings on the go at The Link, located in the Inner Link. New locations coming this Fall and Spring include: Chick-fil-A, Starbucks, Panda Express, Barrio, Viking Public House, AI Grocery Store and The Longship food truck.

The opportunity to deliver experiences that enrich and nourish lives is a privilege and responsibility that we work hard to meet every day.

PARKING ON CAMPUS

Pre-paid parking and cash/credit daily parking for CSU campus lots and garages are available to students, faculty, staff and guests. All parking facilities are in easy walking distance to core academic buildings and campus safety escorts may be requested to and from your vehicle and your campus location.

CSU Parking virtual permits are only available for purchase through the parking website and in limited quantities for students, faculty and staff. An individual must provide the license plate number[s] for all vehicles, as each individual license plate number will act as the parking permit.

The GREEN prepaid permit entitles holders to park in the core of campus at any time, the WHITE prepaid permit entitles holders to park in peripheral campus lots, and Evening and Night permits are also available. Daily Parking may be paid by cash or credit at select locations. There will be an hourly rate and a daily rate for each location providing the greatest flexibility to students and guests. The most current rate and availability information is available at www.csuohio.edu/parking.

Parking and Transportation Services has moved in-person service offices to 115 Berkman Hall. This centralized location allows students to conveniently visit the Parking Office for in-person services in addition to providing nearby access to the Viking Card Office and Campus 411 all in the same building.

VIKING ID CARD

Every Cleveland State University student is provided with a Viking ID Card, the official campus identification card for all CSU students, faculty, and staff. The Viking ID Card is your key to programs, services, and select buildings and garages across campus. In addition to using your card for your meal plans and Dining Dollars, you may add VikingCash value to your Viking Card. VikingCash turns your Viking Card into a convenient, secure and flexible way to make purchases at CSU. By adding value to your card, your card can be used instead of cash, credit, or debit on campus. VikingCash can be used at all on-campus dining locations, the CSU Campus Store, and the Rec Center Pro Shop. For information on service hours, VikingCash, and instructions for uploading your chosen photo for the ID, visit www.csuohio.edu/vikingcard.

CAMPUS RECREATION CENTER AND SERVICES

All CSU students enrolled in 1 or more academic credit[s] and paying the general fee in their tuition statement are automatically granted access to the state-of-the-art 110,000 square foot Recreation Center each semester. The building contains a main gym, a multipurpose gym, six studios, several weight training and cardio fitness areas highlighted by a rubberized and turfed functional fitness space, racquetball/squash courts, a 1/10 of a mile indoor running track, and an Inclusive Rec space containing a gaming area, cornhole, air hockey, pool tables, and more. The Recreation Center is connected to the current Physical Education Building, providing convenient access to the swimming pool in the Busbey Natatorium. CSU intramural sports programs and sports clubs are an important part of the recreation services program. For more information on facility, hours and services visit: www.csuohio.edu/recreationcenter/.

WOLSTEIN CENTER ARENA

The Bert L. and Iris S. Wolstein Center is the CSU arena home to Cleveland State University men’s and women’s basketball teams and the G-League affiliate of the Cavaliers the Cleveland Charge. Students get free admission with their Viking Card ID to all CSU athletic events. And VikingCash and Dining Dollars are accepted at select concession stands. The arena also hosts a schedule of concerts by national touring artists, family shows, and charity, community, educational, religious and sporting events. For event information, visit www.csuohio.edu/wolsteincenter/.

Student Center

Home to multiple dining locations, a grand ballroom, meeting spaces, the campus store, and student service offices, the Student Center is the heart of the campus. With regular events hosted that encourage educational pursuits, a sense of enrichment, and school pride, the Student Center is the location where campus life and a sense of community is built.

Multiple meeting rooms are offered to allow for quiet study spaces or club meetings. The Student Center is also the location of the campus Lost and Found. Please contact campussupportserv@csuohio.edu for more information.

Conference and Event Services

The Cleveland State University Conference and Event Services offers access to both new and renovated historical facilities combined with comprehensive services to host business, educational, and non-profit organizations including student organizations and study space.

It should be easy to enjoy delicious catering for your event, so we’ve made our ordering process as simple as possible. Either give us a call, send us an email or order online Contact Larry Barlow at l.barlow@csuohio.edu or 216-687-5001 to coordinate professionally prepared and delivered cuisine at any event on campus. You may also place an order through csuohio.catertrax.com/.

Our facilities include the unique Student Center, three performance auditoriums, historic Fenn Tower, Parker Hannifin Hall and Wolstein Center. For more information on reserving a space or planning your next meeting, visit www.csuohio.edu/conference-services.

Vending Operations

Campus Support Services operates over 30 vending machines at locations throughout campus. These machines are located at major vending areas, academic and administrative buildings, residence halls and recreational facilities. Depending upon the machine type, vending operations can be initiated by coins, dollar bills, Visa, MasterCard, Discover or American Express credit cards and Apple/Android pay.

Campus vending provides students, faculty, staff and visitors a wide selection of fresh, convenient, and reasonably priced snack, beverage, and assorted products. Available vending products include soft drinks, bottled water, juice, coffee, candy, snacks, pastries and cold/microwaveable selections.

Facilities Services

The Facilities Services department monitors and maintains our 85-acre urban campus including buildings, grounds and infrastructure with the goal of providing a safe and welcoming environment for students, faculty, staff and visitors. The department consists of the following areas - Building Maintenance, Access Control & Security Systems, Custodial, Motor Pool, Shipping & Receiving, Mail Room, the Office of the University Architect, Environmental Health & Safety, Sustainability, Building Operations (Electrical, Mechanical, Utilities), Facilities Administration and Grounds. Please report any campus building issues by calling (216) 687-2500 or by lodging a request through our online work order system.