Mar 28, 2024  
Graduate Catalog 2013 - 2014 
    
Graduate Catalog 2013 - 2014 [ARCHIVED CATALOG]

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OSM 621 - Service Operations Management

(3 credits)
Prerequisite(s): OMS/OSM 511; must be admitted to the College of Business as a degree-seeking graduate student to be eligible for this course. Unique managerial problems associated with the design, control, planning, and evaluation of service systems. Tactical and strategic problems faced by service managers and how decisions are actually made in the real world.


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