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Mar 28, 2024
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OSM 621 - Service Operations Management(3 credits) Prerequisite(s): OMS/OSM 511; must be admitted to the College of Business as a degree-seeking graduate student to be eligible for this course. Unique managerial problems associated with the design, control, planning, and evaluation of service systems. Tactical and strategic problems faced by service managers and how decisions are actually made in the real world.
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