|
May 07, 2024
|
|
|
|
MGT 707 - Total Quality Management/Continuous Quality Improvement(3 credits) Prerequisite: MLR 501 or permission of instructor. Overview of managerial considerations in implementing an enterprise-wide quality improvement program; course includes discussion of senior management leadership, objectives, strategy, program design, implementation structure, customer satisfaction measurement, process improvement, training, lower-level involvement, supporting management programs, and the assessment of financial results.
Click here for the schedule of courses
Add to Portfolio (opens a new window)
|
|